Weather Policy

Weather can change fast, especially in summer. That’s why we begin monitoring 72 hours before your event and update you if we see concerns on radar or The Weather Network.

Toronto Party Company’s No-Hassle Weather Promise: If unsafe conditions prevent setup, we’ll try to reschedule. If not possible, we offer a full refund for 5mm+ of rain forecasted during your event window — as long as cancellation is requested at least 72 hours in advance.

Our service area spans multiple cities and weather zones. It may rain in one location while another stays dry. We monitor radar and real-time data to ensure safety.

If delivery must be cancelled due to severe weather, we’ll notify you. However, if you have not cancelled at least 72 hours prior, planning will proceed and no refund will be provided. Our team must still pay staff for scheduled shifts regardless of changing forecasts.

Important: Once we begin planning your delivery — including scheduling staff, loading trucks, and preparing equipment — the full rental fee is due, even if the booking is canceled within 48 hours of the event.

No refunds or discounts will be issued at this point. However, at our sole discretion, Toronto Party Company may offer a credit if circumstances allow. We always aim to be fair and manage each situation with care and understanding.

We always plan to deliver unless the forecast shows unsafe conditions — like sustained heavy rain, high winds, or thunderstorms.

Light rain in the forecast? A short summer downpour that passes? That’s just Ontario weather.

We’ll keep things rolling unless it’s genuinely unsafe. Most of the time, our clients are happy we stuck with it.

• 🌬️ Winds above 24–30 km/h
• 🌧️ Heavy or persistent rainfall
• ⚡ Thunderstorms or lightning

When operating an inflatable in your backyard, natural wind protection like your house, fence, shed, or even a neighbor's home may reduce the impact of gusts. Unlike open fields or parks, these barriers can help shield the inflatable.

⚠️ A mature and capable adult must always supervise the inflatable during use.

• Every inflatable includes a safety label with maximum rider limits and wind speed restrictions. These rules must be followed.
• Monitor wind conditions constantly. Winds around 24–30 km/h can straighten flags, shake tree limbs, and carry debris.
• If wind speeds exceed the posted limit, shut down the inflatable immediately and ensure all riders exit.
• Do not re-inflate until wind subsides and you’re confident it’s safe again.
• Use judgment during gusty or unpredictable weather. Even below 24 km/h, deflate if conditions feel risky.
• Supervision is mandatory. A mature adult must monitor and enforce all shutdowns.
• Failure to comply may result in rental termination with no refund.

• Assess the situation: If kids are in immediate danger, escort them indoors to a safe location.
• Communicate calmly: Let them know you’re pausing for weather and it’s not permanent.
• Make it a game: Guide them out playfully to avoid panic.
• Shut down early: If wind or rain increases, power off the blower and unzip vents to deflate quickly.
• Wait it out: After weather passes, reinflate and dry the inflatable with towels.
• Safety always comes first: If in doubt, keep it shut down until you’re 100% sure it’s safe.

🏰 Most of the time, kids are thrilled to get back in — even in a slightly wet castle!